There is a battle online attempting to win market share for cloud-based business productivity suites, and Microsoft and Google are fighting for market share from businesses willing to move their productivity software and services online.
Looking at Microsoft 365 (was named O365 until this year) and Google’s G Suite, you need to understand what features and capabilities are available with either solution as well as what each solution will cost your business. Both would like to be your solution for business productivity software by selling you a subscription-based solution, but you need to determine which service best solves your business needs while also providing the services you’ll need in the future at a price that meets your limited budget.
Both of these major services are built on a robust cloud infrastructure with multiple data centers scattered all over the world. These powerful companies have the history of managing cloud services to prevent downtime, network latency, and demonstrate a pattern of rolling out new features as at fairly steady rate.
Each online solution includes the standard features:
- Productivity applications that support worker creation of standard documents, spreadsheets, presentations, forms, and on-line storage of files.
- Cloud-based business email and calendaring services linked to your custom domain
- Cloud-based messaging and communication tools that support online meetings and video conferencing.
- Management console that allows selected administrators to adjust features and settings to meet business and compliance requirements, manage security settings, and configure archive settings that support enterprise customers.
While other companies offer online services including email and online storage, not many companies offer even half of the services and features available from just these two companies.