Ransomware Response Procedures

Ransomware is a type of malicious software that encrypts your files and demands a ransom to restore them. It can cause serious damage to your data, your privacy and your finances. If you discover that your computer has ransomware, you need to act quickly and follow these 10 steps:

1. Disconnect your computer from the internet and any other devices. This will prevent the ransomware from spreading to other machines or contacting its command-and-control server.
2. Identify the type and variant of ransomware that infected your computer. You can use online tools such as ID Ransomware or other reputable sites to upload a ransom note or an encrypted file and get information about the ransomware.
3. Check if there is a decryption tool available for the ransomware that infected your computer. Some security researchers and companies have created free tools that can decrypt some types of ransomware. You can find a list of such tools on various security-related websites, like Avast, Emsisoft, Kaspersky, McAfee, Trend Micro, or other solutions.
4. If there is no decryption tool available, try not to pay the ransom. It may not be possible to recover the encrypted files, so you may feel the need to pay the ransom. Paying the ransom does not guarantee that you will get your files back, and it may encourage the attackers to target you again. Moreover, you may be breaking the law by funding criminal activity.
5. Remove the ransomware from your computer. You can use an antivirus or anti-malware program to scan your computer and remove any traces of the ransomware. You may need to boot your computer in safe mode or use a bootable USB drive to run the scan.
6. Restore your files from a backup, if you have one. The best way to recover from a ransomware attack is to have a backup of your important files that are stored offline or on a separate device. If you have such a backup, you can quickly restore your files after removing the ransomware from your computer.
7. Change your passwords and enable multi-factor authentication. The ransomware may have stolen your credentials or installed a keylogger on your computer, so you should change your passwords for all your online accounts and enable multi-factor authentication where possible.
8. Update your operating system and applications. The ransomware may have exploited a vulnerability in your software to infect your computer, so you should update your operating system and applications to the latest versions and apply any security patches.
9. Educate yourself and others about ransomware prevention. The best way to avoid ransomware is to prevent it from infecting your computer in the first place. You should learn how to recognize phishing emails, avoid clicking on suspicious links or attachments, and use reputable security software.
10. Report the incident to the authorities and seek professional help if needed. You should report the ransomware attack to the relevant authorities in your country or region, as they may be able to assist you or investigate the attackers. You should also seek professional help from a trusted IT expert or a security company if you need assistance with removing the ransomware or recovering your files.